2024 cisco voice gateway caller id enable troubleshooting

2024 cisco voice gateway caller id enable troubleshooting

上星期五下班後收到報修,外線使用FXO到中華電信。
剛好手上有一台同型號的設備,上班日將設備換上。
撥號測試時發現外線進來的來電顯示都沒有號碼。
於是進行了troubleshooting




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Caller ID Debug

可以利用下列兩個指定來Debug

debug vpm signal
debug voip ccapi inout

測試結果

過程就不細訴了,重點是cptone 要改為NL

cptone NL

之後caller-id的三個指令才可以下

 caller-id enable
 caller-id alerting line-reversal
 caller-id alerting dsp-pre-allocate

完整voice-port 的設定如下

!
voice-port 0/0/0
 supervisory disconnect dualtone mid-call
 supervisory custom-cptone tw
 supervisory dualtone-detect-params 1
 no vad
 cptone NL
 timeouts call-disconnect 1
 timeouts ringing infinity
 timeouts wait-release 1
 timing hookflash-out 50
 timing guard-out 1000
 connection plar 9999
 impedance complex2
 caller-id enable
 caller-id alerting line-reversal
 caller-id alerting dsp-pre-allocate

如果在Debug 過程中看到類似的訊息,Caller ID就會正常顯示

htsp_timer_stop3 htsp_setup_ind
[0/0/0] get_fxo_caller_id:Caller ID received. Message type=129 length=12 checksum=00
[0/0/0] Caller ID String 44 30 39 32 38 31 38 39 38 39 38 
[0/0/0] get_fxo_caller_id calling num=0928111222 calling name= calling time=12/23 08:16
  Interface=0x48E264D0, Interface Type=3, Destination=, Mode=0x0,
   Call Params(Calling Number=0928111222,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=9999(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-peer=100, Call Count On=FALSE,
   Source Trkgrp Route Label=FXO, Target Trkgrp Route Label=, tg_label_flag=1, Application Call Id=)

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